Renvora WPG — Terms & Conditions
Last Updated: September 2026
1. Rental Requests & Confirmation
Submitting a contact or rental request form does not constitute a confirmed reservation.
After receiving your request, Renvora WPG will contact you to confirm equipment availability, rental dates, pickup or delivery arrangements, applicable charges, and payment requirements.
Your rental is considered confirmed only after Renvora WPG confirms the reservation and any required rental payment and security deposit arrangements have been completed.
2. Customer Information
Customers agree to provide accurate and current information when submitting a rental request.
This may include your name, telephone number, email address, requested rental dates, delivery or pickup information, and other information reasonably necessary to arrange the rental.
Renvora WPG may decline or cancel a rental when required information cannot be verified or the rental requirements are not satisfied.
3. Eligibility & Identification
The individual entering into the rental agreement must be legally capable of entering into the agreement.
Valid government-issued photo identification may be required before equipment is released.
Additional identification, driver's licence, vehicle, and towing requirements apply to utility trailer rentals.
4. Rental Charges
Customers are responsible for all agreed charges associated with their rental, which may include:
• Rental fees
• Refundable security deposit
• Delivery or pickup charges
• Approved rental extensions
• Applicable late-return charges
• Reasonable charges for missing items, excessive cleaning, or customer-caused damage where applicable
All charges will be communicated as part of the rental process.
5. Payment
Payment is required to secure your rental reservation. Renvora WPG accepts various payment methods as communicated during the booking process. All fees must be settled prior to equipment release.
6. Security Deposit
A refundable security deposit is required for all rentals. This deposit covers potential damages, late returns, or missing components and will be returned following a successful equipment inspection.
7. Rental Period
The rental period begins at the scheduled pickup or delivery time and ends when the equipment is returned to Renvora WPG. Extensions must be requested and approved in advance.
8. Late Returns
Equipment returned after the agreed duration will incur late-return charges. Please communicate any delays immediately to avoid additional hourly or daily fees.
9. Equipment Use & Safety
Customers agree to operate all equipment in a safe and proper manner, following all provided instructions and safety guidelines. Only qualified individuals should operate the machinery.
10. Equipment Condition
All equipment is inspected before rental. Customers are expected to return items in the same condition as received, allowing for normal wear and tear.
11. Damage & Loss
Customers are responsible for any damage, loss, or theft of equipment during the rental period. Repair or replacement costs will be deducted from the security deposit or billed accordingly.
12. Prohibited Uses
Equipment must not be used for illegal purposes, subleased to third parties, or modified in any way without written consent from Renvora WPG.
13. Maintenance & Fuel
Users are responsible for checking fluid levels during extended rentals. Specific equipment may require refueling with the correct fuel type before return as specified in the rental agreement.
14. Delivery & Pickup
If delivery is requested, the customer must ensure a clear and accessible drop-off location. Renvora WPG is not responsible for delays caused by site inaccessibility.
15. Cancellation Policy
Cancellations made within the specified notice period may be eligible for a refund. Late cancellations may result in the forfeiture of the rental fee or deposit.
16. Trailer Rentals
Specific requirements apply to trailer rentals, including valid driver’s licenses, appropriate towing capacity, and functional vehicle lighting connections.
17. Liability & Indemnification
Customers assume all risks associated with the use of the equipment. Renvora WPG is not liable for any injuries, property damage, or losses resulting from equipment operation.
18. Privacy Policy
Customer information is collected solely for processing rentals and providing services. Renvora WPG does not sell personal data to third parties.
19. Inspections
Renvora WPG reserves the right to inspect equipment at any time during the rental period if there is reason to believe the equipment is being misused.
20. Termination of Agreement
Renvora WPG reserves the right to terminate any rental agreement immediately if these terms are violated or if safety concerns arise.
21. Governing Law
These Terms & Conditions are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein.
22. Contact Renvora WPG
For questions or concerns regarding these Terms or your rental, please contact us via our website or at the contact information provided in your booking confirmation.