Renvora WPG — Rental Policies
Last Updated: September 2026
Welcome to Renvora WPG. Our goal is to provide convenient, affordable, and reliable equipment rentals in Winnipeg, Manitoba and surrounding areas. These policies explain our booking, payment, security hold, cancellation, delivery, equipment-use, late-return, damage, and other rental requirements.
1. Reservations & Booking
All rentals are subject to availability. Submitting a reservation request through our website, by phone, or through another communication method does not automatically confirm a rental. A reservation is considered confirmed once Renvora WPG has verified equipment availability and confirmed the rental details with the customer. We do not accept bookings with a rental start time less than 3 hours from the time of the reservation request. Customers should provide accurate contact and delivery information when making a reservation.
2. Rental Period
Unless otherwise stated, our rental rates are based on a 24-hour rental period. The rental begins at the agreed pickup or delivery time and ends at the confirmed return time. Customers who would like to keep equipment longer must contact Renvora WPG before the scheduled return time. Rental extensions are subject to availability and are not confirmed until approved by Renvora WPG. Additional rental charges may apply.
3. Payment Methods
Renvora WPG accepts Interac e-Transfer and Cash. For e-Transfers 24+ hours in advance, payment is due within 4 hours. For short-notice bookings (3-24 hours), payment is due within 1 hour. Cash payments, including rental fees and security holds, are due in full at the time of equipment handover or delivery.
4. Security Holds
A refundable security hold is required for all rental equipment:
• Hoover PowerScrub – $100
• BISSELL BigGreen – $200
• 4000 Watt Portable Inverter Generator – $200
• Portable Air Mover/Floor Dryer – $20
Hold amounts are returned after inspection, provided equipment is returned as agreed without damage or missing accessories.
5. Delivery & Late Returns
Delivery within Winnipeg is available for a $10 flat fee. Outside regions require a custom quote. We offer a 4-hour grace period for late returns. If equipment is not returned within this window, a full 24-hour rental rate may be charged to the security hold or account.
6. Usage & Liability
Renters are responsible for using equipment for its intended purpose and following all safety guidelines. Any damage, loss, or theft must be reported immediately. Renters are responsible for determining surface suitability (carpets, upholstery) and testing inconspicuous areas before full application.
Contact Renvora WPG
Phone: 204-963-3487 / 204-960-3532
Service Area: Winnipeg, MB & Surrounding Areas
Hours: 24/7 Service